Privacy Policy

This Privacy Policy describes how Creativemoro ("Creativemoro," "we," "us," or "our") collects, uses, and discloses personal information when you visit, use, make a purchase from, or otherwise communicate with our online store (the "Services").

Information we collect

Depending on how you use the Services, we may collect:

• Contact and order information, including your name, billing and shipping address, email address, phone number, products ordered, personalization instructions, uploaded images, and order history.

• Payment information processed by Shopify and our payment providers. We do not receive or store full payment-card numbers.

• Account and customer-service information, including messages, reviews, and information submitted with a support request.

• Device and usage information, including IP address, browser type, device identifiers, cookie data, pages viewed, and interactions with the Services.

• Marketing preferences and information about how you interact with marketing communications.

How we use information

We use personal information to provide and improve the Services; process, personalize, produce, ship, and support orders; verify transactions; communicate about orders; prevent fraud and misuse; comply with legal obligations; protect our rights and users; and, where permitted, provide relevant marketing and measure advertising performance.

Uploaded photos and personalization details are used to produce and support the item ordered. They may be shared with Shopify, fulfillment, printing, storage, and support providers only as reasonably necessary to complete the order and operate the Services.

How we disclose information

We may disclose information to Shopify; payment processors; production and fulfillment partners; shipping carriers; cloud, analytics, advertising, fraud-prevention, and customer-support providers; professional advisers; government or legal authorities when required; and a successor in connection with a business transaction. We do not sell personal information for money. Certain advertising or analytics activities may be considered “sale,” “sharing,” or targeted advertising under some U.S. privacy laws; eligible users may request to opt out.

Cookies and advertising

We and our providers use cookies and similar technologies to operate the store, remember preferences, understand usage, prevent fraud, and measure or personalize advertising. Browser controls may block some cookies, but doing so can affect store functionality. Where required, you may manage choices through the store's cookie or privacy-preference controls.

Data retention

We retain personal information for as long as reasonably necessary for the purposes described above, including order fulfillment, customer service, tax, accounting, dispute resolution, fraud prevention, and legal compliance. Uploaded customization files may be retained with order records for support and reprint purposes and then deleted or anonymized when no longer reasonably needed.

Your rights

Depending on where you live, you may have rights to request access, correction, deletion, or portability of personal information; to limit or object to certain processing; to withdraw consent; or to opt out of certain targeted advertising, sale, or sharing. We may need to verify your identity before completing a request. You may appeal a denied request by replying to our decision.

To submit a privacy request, email creativemoro@outlook.com. Authorized agents may submit a request where permitted by law, subject to verification of their authority and the consumer's identity.

Children's privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where required.

International users

Information may be processed in countries other than your country of residence, including the United States, where privacy laws may differ. When required, we rely on recognized transfer mechanisms.

Security

No method of transmission or storage is completely secure. Please do not send payment-card numbers or passwords by email.

Changes to this policy

We may update this policy to reflect operational, legal, or regulatory changes. The “Last updated” date identifies the latest version.

Contact

Email: creativemoro@outlook.com
Mail: Creativemoro, 1370 Lance Cir, Winder, GA 30680, United States